0033 476 064 866

transport@actibus.fr

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Frequenty Asked Questions about alps-airport-transfer


  • General :

    I've left something in the vehicle. How do I get it back ?

    Contact our reservation service staff. We will do our best to find it and give it back to you. Shipping and Handling at your charge.


  • Pricing :

    Do you offer discounted rates for children and babies ?

    We charge the same rate for all occupied seat. No children or babies are allowed to travel on an adult's lap. Don't forget to tell us if you need child booster or baby seat when you book your transfer.


  • Transfers :

    Does the driver speak English ?

    Most of the drivers do speak English.

    Can I have the driver's mobile phone number ?

    No, if you have any problem just contact our central reservation number 04 76 06 48 66. Your e-ticket will also mention our hotline.

    Can we stop off at the supermarket or pick up property keys en route ?

    By prior arrangement on a private transfer, although not at peak times; a supplement may be applicable. (Art.6 T&C).


  • Reservation :

    How do I reach ACTIBUS ?

    Inside France, please call 04.76.06.48.66 and outside France +334.76.06.48.66

    Can I have a receipt ?

    Your E-mail or fax confirmation is your receipt.

    Can I have a refund ?

    Yes you can under certain circumstances. Check our terms and conditions.

    Can I change the date of my transfer ?

    Yes you can according to vacancies and according to our terms and conditions.



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